RAYVOLT Frequently Asked Questions

HOW FAST CAN A RAYVOLT GO?

Configured with a STANDARD hub a Rayvolt can travel at 20-25 km/h* on flat terrain without any pedal input. *Rider weight dictates maximum top speed.

Configured with a POWER hub a Rayvolt can travel at 35 - 45 km/h* on flat terrain without any pedal input. *Rider weight dictates maximum top speed.

HOW FAR CAN A RAYVOLT GO?

Configured with a SMART hub and SINGLE battery a Rayvolt can travel between 30 km - 60 km depending on rider weight, level of pedal input, terrain and function of a lighting system.

Double these distances [60 km - 120 km] with the DUAL battery configuration.

Configured with a POWER hub and SINGLE battery a Rayvolt can travel between 25 km - 50 km depending on rider weight, level of pedal input, terrain and function of a lighting system.

Double these distances [50 km - 100 km] with the DUAL battery configuration.

WHAT ARE THE CHARGE TIMES FOR A RAYVOLT?

A full charge on a Rayvolt will take one hour with a fast charger up to two and a half hours with a smart charger and four hours with the solar charger.

HOW TALL DO I NEED TO BE TO RIDE A MEDIUM/LARGE RAYVOLT?

The recommendation for a medium size Cruzer is height less than 178cm and for the large 178cm +.

HOW LONG ARE THE WARRANTY PERIODS ON A RAYVOLT AND IT'S PARTS?

Frame - Five Years | Motor/Battery - Two Years | Wheels/Brake - One Year | Cover - Five Years | Charger - One year | E.I.V.A - One Year | Accessories - One Year.

WHAT ARE THE REGULATIONS FOR OPERATING AN EBIKE IN AUSTRALIA?

Compliance for eBikes operated as a standard bike in Australia is a maximum of 250 watts which can be simply activated with the onboard electronics via the APP or E.I.V.A.

Non regulated paths and roads allow the bike to be operated in full power mode.

Additionally a Rayvolt can be legally registered as a moped and operated in full power mode at all times.

Always ride wearing a helmet.

WHAT OR WHO IS E.I.V.A?

E.I.V.A is the acronym for your Electronic Intelligent Vehicle Assistant converting your bike into a real smart bike with the dedicated Rayvolt computer or simply with the E.I.V.A APP on your smart phone.

WHAT IS THE WARRANTY FOR THE BIKES?

All Rayvolt Electric bikes come with a 12-month warranty.